Opening hours: Mon-Fri 9:00am to 5:00pm
Opening hours: Mon-Fri 9:00am to 5:00pm
All weight loss injections and medication are dispensed directly from our pharmacy by cold-chain transportation. It is packed by a dispenser in discreet packaging using the correct insulated materials and ice gel backs to ensure it reaches you at the correct temperature range. It is shipped to your given address using a tracked service for next-day delivery, or for NI and Channel Isles tracked two-day delivery.
We aim to approve and dispatch your order within 24 hours of placing the order. This does not include weekends or bank holidays. To comply with cold-chain requirements, orders are shipped Monday to Thursday to reach you within 24-48 hours. For example, if you place an order on Thursday at noon, it may be dispatched on Monday the following week and delivered to you on Tuesday.
Orders must be signed for, so please ensure someone is at your given shipping address to receive the order on the day of delivery. Ozempicpens Weight Loss Clinic will not be liable for any replacements due to missed deliveries. If your parcel is returned to us due to repeated missed delivery attempts, we will not issue a replacement or refund.
If you would like your order shipped on a particular day, please let us know by email; we would be happy to dispatch it another day.
Deliveries are not to the UK & US only. Due to legal and logistical reasons, we will have to check your area eligibility before we proceed to delivery. So do not hesitate to contact our online service in case of your area eligibility before purchasing.
Speak with one of our clinicians and get personalized advice.
